Terms & Conditions
Last Updated: December 2025
1. Acceptance of Terms
By downloading, installing, or using the Sportify mobile application, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Description of Service
Sportify provides a digital platform that connects sports fans with their favorite clubs and teams. Our services include membership management, ticket purchasing and storage, event notifications, crowdfunding capabilities, and community engagement features.
3. User Accounts
To access certain features of Sportify, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
4. Payment and Tickets
All ticket purchases and membership fees are processed through secure payment gateways. Prices are subject to change without notice. Refund policies vary by club and event. Digital tickets are non-transferable unless explicitly stated otherwise. You are responsible for the security of your digital wallet and tickets. Tickets become active only when the organizer completes all required event information.
5. User Conduct
You agree not to use Sportify for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. You must not attempt to gain unauthorized access to any portion of the app, other user accounts, or any systems or networks connected to Sportify.
6. Intellectual Property
All content, features, and functionality of Sportify, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of Sportify and are protected by international copyright, trademark, and other intellectual property laws.
7. Third-Party Services
Sportify may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
8. Limitation of Liability
To the maximum extent permitted by law, Sportify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of Sportify after such modifications constitutes your acceptance of the updated terms.
10. Termination
We may terminate or suspend your account and access to Sportify immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms and Conditions.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Sportify operates, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us through the app or via our official website.
13. Refunds and Complaints
Ticket purchases are final and non-refundable in accordance with applicable consumer protection laws for services provided at a specific date and time. Exceptions may be granted solely in the event of cancellation by the organizer, provided no alternative date is offered. In such cases: refund requests must be submitted within 14 days of the cancellation notice; refunds will be processed through the original payment method; processing fees are non-refundable. Lost or damaged tickets cannot be reissued and are not eligible for refunds. To submit a complaint, please contact us through the app with your purchase details (date, event name, number of tickets, email address, and payment method). We will respond to your complaint within 15 days.